🔐 Security at MySolvers

We take security seriously. Our platform is designed with privacy, data protection, and infrastructure resilience at its core. This page outlines the key measures we implement to safeguard your data and ensure the integrity of our service.

1. Data Minimization

We collect only the data necessary to operate our service:

  • Email address and username for account creation and login
  • No passwords are stored in plain text
  • No payment data is stored—Stripe handles all billing securely

2. Authentication & Access Control

  • Passwords are hashed using industry-standard algorithms (bcrypt)
  • Session management is handled securely via HTTP-only cookies
  • Admin access is strictly limited and audited
  • Role-based access control (RBAC) is enforced where applicable

3. Encryption

  • All data in transit is encrypted using TLS 1.2+
  • Sensitive data at rest (e.g., user credentials) is encrypted or hashed
  • Stripe handles payment data with PCI-DSS Level 1 compliance

4. Infrastructure Security

  • Our service is deployed using containerized environments
  • We monitor and patch dependencies regularly
  • Network access is restricted via firewalls and private subnets
  • Secrets and environment variables are stored securely

5. Monitoring & Incident Response

  • We monitor uptime, error rates, and suspicious activity
  • Automated alerts notify us of anomalies or potential breaches
  • In case of a security incident, we follow a documented response plan including user notification and remediation

6. User-Controlled Data Deletion

Users can delete their account at any time. This action:

  • Permanently removes all personal data from our database
  • Ensures no residual data remains in backups beyond retention limits

7. Third-Party Services

We use trusted third-party providers:

  • Stripe for secure payment processing
  • Next.js Analytics for anonymized usage tracking
  • All third-party services are vetted for security and compliance

8. Compliance

We align with key privacy and security standards:

  • GDPR: Users can access, export, or delete their data
  • PCI-DSS: Stripe handles all payment data in compliance
  • Data localization: Our servers are hosted in Europe with appropriate safeguards

9. Responsible Disclosure

If you discover a vulnerability, we encourage responsible disclosure. Please contact us at support@mysolvers.com and we'll respond promptly.